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The Sourcing Function

Sourcer or Recruiter – The Dividing Line


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Bratcher, Ronnie

The evolution of the modern-day recruiting model has totally confused the roles we play as sourcers in the life cycle of the recruiting process. If you have been in this business more than ten years you will probably feel comfortable with my opinion stated here. I have a few thoughts to share on what I believe are some differences between the functions of these pieces of the process and how the marketplace continues to interpret these titles.

As organizations continue to streamline the recruiting process, the challenges of technology and real time data provide a whirlwind of information hitting us in the face at warp speeds. We try to use tools to capture this data and hopefully take that opportunity to use additional technological resources to engage in finding the right candidate for our openings. But can a person truly deep-dive and chase all means of paths on a daily basis to engage with candidates to ‘woo’ them to your house? Not in my opinion; you have to sleep at some point, right?

SourceCon

SourceCon Fall 2010: Registration Is Open


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spy museum ticket

Join the Million Sourcer March on Washington in September! Well…. probably not a million, but there will be a convening of some of the brightest sourcing minds around in Washington, D.C. for SourceCon Fall 2010…will you join us?

The next SourceCon event will take place in Washington, D.C. on September 28-29. The conference will be held at the International Spy Museum. I am pretty sure you will be hard-pressed to find a cooler venue for us to learn and play. Stay tuned for some fun and exciting events taking place in the museum to help satisfy a bunch of cybersleuths.

Led by our chairperson Eric Jaquith, this year’s speaker lineup includes sourcing experts such as Chris Gould & Tim O’Connor from Hewitt, Mike NotaroEarl Mann, Maureen Sharib, Shally Steckerl, and many others. Stay tuned for updates on the agenda and speaker lineup over the next few weeks.

To register today, follow this link. Space is limited, so please register early. We hope to see you in September!

*editor’s note: I highly recommend bringing some spending cash – there are some sweet spy goodies to be had at the Spy Museum!

Contract Sourcing

Sourcing For Contractors


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sourcecon-default

Regular Contributor post from Kristen Fife


I’ve been a recruiter in the Seattle tech market for close to seven years now. I’ve worked for one of the top temporary staffing agencies, as a contractor on numerous teams at Microsoft as both a Sourcer and Full Desk/lifecycle recruiter for their corporate openings, as the lone recruiter at a mid-size company, and currently I’m working for a consulting company that places both staff augmentation and full consulting teams onsite with our enterprise clients.

From a sourcing perspective, I use the same skills to find talent. It is the time and talent management pieces that are vastly different. I do not particularly like straight temporary sourcing/recruiting. The ‘turn and burn’ mentality doesn’t allow me the chance to build a lasting rapport and relationship with my candidates (thus also building trust), or my hiring managers. When I worked at Volt, it was all about a ‘general fit’ and profit margin vs. the candidate experience. That ‘general fit’ was 75% or more. Meaning, if the candidate had 75% of the skills the job description called for, then write up your submittal verbiage and send them over. I was lucky in that I knew what the main skills were at Microsoft for core tech positions (C#, SQL, manual testing for SDET/QA engineers). Back in the mid-90′s, it was a candidates’ market. The inability to offer relocation or to cover expenses for travel to interviews was a major detriment to hiring truly talented people, thus the same professionals were jumped on by rival agencies. However, I will say that the ‘turn and burn’ environment taught me some really valuable skills as far as learning to quickly identify, contact, screen, and move candidates through the pipeline.

My biggest frustration with corporate recruiting is how slow things can be. 45+ days to hire? Seriously? Having that much time allowed me to look like a rock star because I was able to keep pipes filled to overflowing. The advantages to corporate recruiting include the fact that most professionals want the stability and benefits of a full-time job. It’s an easy sell, and especially with a brand like Microsoft as well as the resources, it was easy to convince candidates to at least talk to us. The caveat to full-time positions is that your client is much pickier about quality from both a functional skillset and a cultural fit. It takes many more candidates to fill a full-time requisition than it does a contract role.

Right now, it’s definitely an employer’s market. Jobs are the commodity we have to sell and we get more than enough qualified candidates on every requisition. And, given the fact that I live in an area of the country that seems to be doing better than average on the recovery front, people that are able to are moving to Seattle on their own dime. For example, I heard about the layoffs at Sprint in Kansas and started sourcing project managers for the wireless openings of which we have so many. And, I have two candidates who have applied for jobs from out of state that are moving in and I’m setting up for interviews. So for me, the pipe is very full. However, that does not stop me from continuing to build those longer term relationships. To me, effective sourcing is built on the platform of growing your network during feast AND famine.

I’d say that right now, more candidates are open to contract opportunities, since a lot of companies are using contingent staffing to help weather the economy. At least in Seattle, this is a cyclical occurence. It happened in the 1998-2001 era (which I affectionately refer to as the dot bomb) and I have no doubt it will continue to do so. And part of that cycle is that contractors who have worked out well will have the opportunity to become full-time employees as companies stabilize financially. If I, as a recruiter, help my candidates find and keep a job, I get the best of all worlds, including referrals from them, because they know I care about their careers and aspirations beyond just the six-month gig at XYZ company.

Have you found that more companies are looking to hire contractors than full-time employees? Are you finding contractors easier or harder to place than full-time? Share your thoughts in the comments below!

Editor's Corner, The Sourcing Function

Needles and Haystacks


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needle_haystack

We’re finally turning a small corner in this awful economic situation. Several of our industries are starting to see hiring picking back up. But there are still some misconceptions, from both the job seeker and the hiring side of things, as to how this hiring situation has affected our ability to uncover top talent.

We as researchers and sourcers know that our recruiting peers and/or the clients we serve desire for us to find top talent for them. And that’s what we always aim to deliver. After all, if we’re just skimming off the surface of the talent pool, we’re finding the same individuals that any of our competitors, or even our clients, could find. They either employ or contract with us to find the best people for them. It makes me think of dating: we are looking for Mr./Miss Right, not Mr./Miss Right Now.

In saying this, our jobs have actually gotten MORE difficult in the last 24 months. The reason for this is that there are now more people in the marketplace than ever, either having become victims of corporate downsizing, just graduated from college and looking for their first job, or those who are simply checking out what else is out there. Instead of being tasked with finding a needle in a haystack, we now have to find that needle located somewhere in ten haystacks.

The recession most certainly has made more individuals available for the opportunities for which we are researching. But that doesn’t make it any easier for us to find the right fit for our client. With more potential candidates and/or applicants than ever to go through, our jobs are more time consuming than ever.

So how to we deal with this? First of all, I think we should be thankful that we still have a job. Then after we do that, I feel it’s important for us to keep our applicant tracking systems organized, tagged, categorized, etc. to make our initial search easier. Beyond that, it is important to help educate job seekers on appropriate application procedures. We need to help them understand that sending their resume for all 100 job openings at our company will not do them any good; in fact, it may actually harm their chances of being considered. Lastly, we need to make sure our recruiting peers and/or clients understand that more potential candidates in the talent pool doesn’t necessarily mean quicker search results. Make sure your clients understand that the more information they provide you about their needs, the quicker you’ll be able to return results. Educate them on the fact that because there are more people than ever who are looking for work, it may take you a little longer to find the perfect fit for them. Help them to understand that you want to provide them with the best, and not just the most.

Have you found a higher than normal volume of potential candidates in your industry due to the recession? How has this affected your timeline for providing leads to your recruiters? Share your thoughts in the comments below.

Leadership, Metrics, The Sourcing Function

Effectively Managing Your Research Projects


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image from http://www.business-strategy-innovation.com

When I first started my career as and Internet Researcher, I realized quickly that a big secret to being a good researcher was developing an efficient project management system. Since I was the only researcher in an office that at any given point in time had 5-15 people asking for help, I had to nip this in the bud quickly or I would go crazy.

Over the years, I developed a system that worked well for me and also allowed for some flexibility in my projects. You can make an effort to plan out your day, but as everyone well knows, things come up over the course of a day that must be addressed immediately and if you are not flexible with your schedule at least a little bit, you will drive yourself insane.

image from http://www.business-strategy-innovation.comBasically, being a lone researcher you have to do a juggling act. The first and MOST IMPORTANT thing to do is to set realistic expectations with the recruiters who are privileged to have you helping them. Recruiters are ALWAYS going to tell you that their search is urgent and needs to be done yesterday. But if you’ve got 10 search assignments that are all urgent and need to be done yesterday, where do you start?

  1. FIFO – I operate under the method of “First In, First Out” for the most part. The order in which I receive searches is the order in which I conduct them. There will always be exceptions to this, but it’s a good foundation on which to base your organization.
  2. Exclusivity and/or Money-Down Searches – if we’ve received a retainer or exclusivity on a search, these searches receive top priority since the client has obviously put some skin in the game.
  3. Money-Makers – I’m sorry if this seems shallow, but the recruiters who are making placements and generating revenue for the company deserve more of my time and research efforts. While I am absolutely more than happy to help ‘onboard’ a new recruiter and get them some companies and contacts to practice on, the folks who are generating the dollar bills usually get a bigger chunk of my time.
  4. KINDNESS AND APPRECIATION – the recruiters who truly appreciate research, respect my workload, and treat me with kindness I will always bend over backward for. The recruiters who complain all the time and treat me like crap will get placed in FIFO order. Please remember to treat your researcher like a regular human being and not your personal punching bag. Just because you’re having a bad day doesn’t mean you need to take it out on your researcher. We often have a delicate balancing act that we are dealing with and don’t need recruiters yelling at us that our time frame to finish something is unacceptable.

Of course, things will come up during the day! I get phone calls, requests for help with our database, I have to conduct training classes, and so forth. But here’s the ultimate “urgency” filter: USE A SEARCH REQUEST FORM/PROFILE. Have your recruiters fill this out to give you details on what it is they need. This way, you’ll have the information right in front of you. And remember this:

If the search is not important enough for you to fill out a request form and give me some details on what it is you need, then it’s probably not important enough for me to work on at this moment.

This statement is not meant to be rude; having a request form will help you weed out the urgent and the not so urgent. Plus, it will encourage your recruiters to help YOU stay organized. Getting search requests via email, phone, post-it’s, walk-ups to your desk (or “drive by requests” as I like to call them), hollering across the room, etc., it’s tough keeping track of them. If you have a standard format that you use, it’s easier to manage your desk.

Remember – successful businesses are run with process-centric, NOT people-centric, guidelines. Think of your research function as its own business – if you have an established process that you simply plug others into, then it’s easier to manager your projects than if you have to operate with ten different ways of doing things. Help your recruiters understand that you’re not just trying to create more work for them, that you’re trying to be more efficient with YOUR time so you can get them candidates quicker. They will be more likely to help you out with this if they see that the ultimate reason is because of them!

reposted with permission from ResearchGoddess.com