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Glen Cathey

Glen Cathey has more than thirteen years of experience in the recruiting and staffing industry and currently serves as the vice president of recruiting for Kforce, a large publicly traded staffing firm. When not working a recruiting desk, he has recruited, trained, and managed highly productive teams of up to 24 recruiters responsible for 700 – 900 hires per year. In his current role, he trains hundreds of information technology, finance and accounting, clinical research, and health information management recruiters nationally who are responsible for over 10,000 hires annually. In addition to training recruiters, he also presents at conferences (SourceCon 2010 keynotes, LinkedIn Talent Connect 2010, 2009 PDS Technology Conference) and to companies (Deloitte, Intel, AstraZeneca, CitiGroup, HCA West, Continental Airlines, Booz Allen Hamilton) on how to effectively leverage technology and social media in recruiting. He is extremely passionate about leveraging technology (applicant tracking systems, social networks, job board resume databases, and the Internet) for talent identification and acquisition and is considered a thought leader in Boolean and semantic search techniques. In his personal time, he is the author of www.booleanblackbelt.com where he shares his thoughts and theories.

Articles by Glen Cathey

Leadership, Technology & Resources

Candidate Pipelines vs. Just-In-Time Recruiting, Part 4


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Glen Cathey JIT ID

In Ben Franklin’s The Way to Wealth, he talks about the issues associated with carrying unnecessary inventory, “You call them goods; but, if you do not take care, they will prove evils to some of you…You expect they will be sold…but, if you have no occasion for them, they must be dear to you.”

If Ben were alive today and in the recruiting industry, he’d tell you that building, maintaining, and managing the turnover associated with in-process candidate inventory (traditional candidate pipelines) consumes a great amount of time and effort which ultimately may provide little-to-no value to candidate or client alike, at great cost to you.

So how can recruiters go about creating more value for their candidates and hiring managers with less work?

Leadership, Technology & Resources

Candidate Pipelines vs. Just-In-Time Recruiting, Part 3


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JIT-identification

In Part 1 and Part 2 in this series, I explored many of the intrinsic limitations and hidden costs of traditional candidate pipelining – sourcing, screening, and “keeping warm” candidates for which you do not have a current need.

To recap, traditional candidate pipelining:

  • Is a “push” based strategy that is not based on an actual customer (client or candidate) need
  • Often results in recruiters pushing their candidate inventory (what they have on hand) to clients rather than going out finding the best candidates
  • Creates a work-in-process inventory that is highly perishable and requires significant time and effort to maintain
  • Poses an opportunity cost when recruiters spend time re-qualifying and re-verifying the availability of their candidate pipeline when an actual hiring need arises
  • All of the time and effort spent maintaining relationships with candidates that will never be submitted to a hiring manager, interviewed, or hired is waste – it provides no value to candidate or client alike
  • Creates five of the seven classic wastes of Lean production: over-production (recruiting more candidates than necessary), over-processing of candidates that will never be advanced in the hiring process, excessive WIP inventory, defects (candidates who do not match actual hiring requirements), and waiting (the vast majority of WIP candidates never move forward in the hiring process and spend most of their time waiting for something to happen that never happens)

Now that I’ve bloodied my knuckles putting a serious beating on candidate pipelining, let’s explore what I think is a better way to get the job done and provide value to candidates and clients: Just-In-Time (JIT) recruiting.

Leadership, Metrics, Technology & Resources

Candidate Pipelines vs. Just-In-Time Recruiting, Part 2


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candidate pipelining-Glen Cathey

In Part 1 of this series, I explored and challenged the practice of traditional candidate pipelining.

Some people may have interpreted my last post on the subject to mean that I don’t believe in any form of proactively building candidate pipelines. That would be incorrect. Anyone that really knows me knows that I am not a black/white, either/or kind of guy.

What I am is the kind of guy that will tell you that anyone who says there is only one way to do something is ALWAYS wrong, because there is always more than one way to do anything. I’m also the kind of person who wants to find the BEST way of doing a thing – I am not satisfied to do things “the way they’ve always been done,” nor will I blindly accept what other experts tout as best practices.

There is always a better way.

Leadership, Technology & Resources

Candidate Pipelines vs. Just-In-Time Recruiting, Part 1


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Candidate-Pipeline-2-300x247

Last year I wrote about how I learned to use Boolean search to leverage information systems to quickly source candidates, and I challenged the concept and practice of building candidate pipelines.

Amybeth Hale commented on my post (thank you – you inspired me to finally write this one!) and mentioned that she was puzzled by the mention of the fact that I never pipelined candidates. I’ve literally never had to. Not for the rarest skillset, the most challenging under-market compensation, the highest security clearance, 3rd shift, 100% travel - I’ve successfully recruited for these and more from scratch. Honestly, I’ve never known any other way.

Technology & Resources

Boolean Search Does Not = Internet Search


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Boole

If you read certain sourcing and recruiting blogs and discussion groups, you might get the impression that Boolean search pretty much equals Internet search - such as searching for people and profiles using Google, Yahoo, or other search engines. Some sourcing and recruiting professionals may be surprised to learn that Boolean logic significantly predates the Internet and even computers – by a couple hundred years!

Technology & Resources, The Sourcing Function

“Real Recruiting”: Talent Identification AND Acquisition


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head-scratch

As you might be able to tell from the name of my blog, I’m passionate about leveraging information systems for finding candidates. Unless you’re running one-word or title-only queries, you can’t search the Internet, LinkedIn, Twitter, your ATS/CRM, or a job board resume database without using at least the most basic Boolean logic.

When I post links to my search-focused articles in various LinkedIn groups, I often get comments and responses expressing the sentiment that using various sites and technologies to search for candidates isn’t “real recruiting.” I’m always a little saddened and frustrated to see responses like this, because it reflects the fact that there are plenty of people in the recruiting and staffing industry that just don’t “get it.”

Technology & Resources, The Sourcing Function

Job Boards = Bad Candidates? Don’t believe the hype.


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bad Apple

I continue to see well respected thought leaders in the staffing industry make claims that the value of the job boards is waning and that the quality of candidates on the job boards is low. I weighed in on a discussion a couple years ago in response to the question of, “What would happen if the job boards became obsolete?” I noticed that many people in the discussion took the stance that the quality of candidates on the job boards is low. Is it just me, or don’t these types of statements reek of stereotyping?

Technology & Resources

Resumes Are Like Wine


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dusty_wine_bottle

In response to my post last year about the deficiencies in the search capability of many Applicant Tracking Systems, a few people commented to the fact that resumes stored in applicant tracking systems become stale and outdated over time, which may explain why ATS resume databases are often the candidate “source of last resort.”

While candidate records inevitably age over time and can become outdated, this definitely does not have to be the case.

A candidate record can only truly go “stale” if no one ever makes contact and updates the record with more current information from time to time – and it need not even be every 6 months.

Any recruiter worth their salt will attempt to maintain periodic contact with most candidates and update their information as appropriate, regardless of their job search status. This can also be automated to some extent with strong and effective CRM functionality – so even if the recruiter forgets to follow up with someone every 6 months, the CRM won’t. 

Technology & Resources

Resumes Are Not Dead!


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resumewritingtips

With the buzz I continue to see and hear surrounding Twitter, social networks, Internet sourcing (blogs, articles, etc.) and such, it’s easy to look at resumes as dull, outdated, or at least “uncool” when it comes to sourcing and recruiting. I fear there are many people who get blinded by the “shiny object” factor of each and every “next new thing” that will supposedly revolutionize staffing, leading them to overlook the significant and tangible advantages that resumes have over other sources of talent identification information.

The limitations inherent with using Twitter, blogs, Internet articles, LinkedIn profiles and similar sources for talent identification is that they are what I classify as “shallow” sources of candidate information. In most cases, they contain very little information regarding critical candidate variables such as skills and responsibilities, quantity and quality of experience, career history and accomplishments, education, precise location, etc. Many shallow sources of candidate information simply do not provide ANY information regarding some of these details. With little or no information to go on, it is extremely difficult to search for and identify candidates who have a high probability of at least meeting the minimum requirements for your opening, let alone exceeding them.

The Sourcing Function

How to Become a Boolean Black Belt or E-Recruiting Expert


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karate_kick-950

I  wrote an article last year that definitively defined the “Boolean Black Belt” concept. In this post, I explain how to become one. The good news is that you don’t have to be born with the “Boolean gene” (no one is). The bad news (for some) is that it requires a great deal of what is known as “deliberate practice.”

The Talent Excuse

As I have worked with and trained many recruiters over the span of my career, I’ve often had people “explain away” my ability to leverage technology (ATS/CRM, Internet, Social Media, Job Board databases, etc.) for talent identification and acquisition with the excuse that I have a “talent” for it. In my first few years in recruiting, I accepted that at face value. I never really wondered where my ability came from - I assumed I actually did have a “talent” for talent mining.

Talent is Overrated

Over the years I’ve come to understand and appreciate that I don’t necessarily have an innate ”talent” for leveraging sources of human capital data - no one is born with an e-recruiting gene. What I actually have is two factors that I believe have contributed significantly to my skills and ability.

  1. I have a combination of personality traits that have likely facilitated my learning of the art and science of talent mining: I’m competitive (I hate to lose), analytical, detail oriented, don’t give up easily (okay, maybe not at all), and I really enjoy figuring things out. Nothing really special there – certainly not a rare combination of traits, and I’m sure many people share them. However, personality traits are not something most people have a choice in.
  2. Lots of “deliberate practice.” This is something anyone can choose to do, and it’s what really separates world-class performers from everyone else.