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Articles tagged 'management'

Leadership, SourceCon

Sourcing Through Adversity


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LaChaux2012ATL

Life isn’t always rainbows and roses. And neither is sourcing, as attendees and livestream viewers learned today from Yahoo!’s Senior Manager, Talent Attraction, Aida La Chaux.

In case you’ve lived under a rock for the last couple of years, you know that Yahoo!’s been going through some tumultuous times. Between management changes and whisperings a couple years ago of buyouts, in addition to other search engines coming on strong into the search space, Yahoo! has had its share of challenges with both attracting and retaining talent.

The biggest lessons learned from La Chaux’s presentation is this: no company is immune from tough times — and it’s good management, a unique and personal approach to sourcing, and positive attitudes that will power your sourcing efforts through these inevitable road blocks.

Leadership, The Sourcing Function

Sourcing Education: Philosophy First, Then Training


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Philosophy

In 2010 I had the opportunity to put a sourcing workshop together for a group of local recruiters.  As I began to formulate a sort of “wire frame” for my presentation, it became obvious to me that I needed to make some decisions about how to adequately cover what I felt were the base components of good, comprehensive sourcing strategy and training.  My audience had a wide range of background and experience – what would tie it all nicely together?

As I reflected on my own background and observations, I realized that I wanted to help the newbies catch hold of a true sourcing philosophy…a “true north” that they could stay focused on.  I wanted to give the senior recruiters a different, upside-down perspective that they had not considered before.  And to the managers, I wanted to convey a bigger sense of aptitudes, collaboration, and far reaching strategy to help them build and develop competent teams.

In the end, my little workshop developed into a 4-hour, 2-part series, and the “binding glue” became a discussion about our view of “Knowledge Capital” and “Information Management.”  In short, I presented this observation to the group:

If you (and more importantly, your senior leadership) do not place a high value on collective knowledge capital and information management practice, then the advanced tools and techniques portion of my training (or any training, for the matter) will have little value for your staffing effort going forward.   

Corporate Sourcing, Leadership, SourceCon

PNC Case Study at SourceCon: Four Steps to Developing a Successful Sourcing Team


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Jillian Snavley SC 2011

Jillian Snavley has built a phenomenal sourcing function at PNC Financial Services. And she has the data to prove it, as she very effectively demonstrated during her keynote presentation at SourceCon on Friday morning. This is something that sourcing leaders, practitioners, and corporate executives alike need in order to justify the very existence of a sourcing function within a company. Conference attendees were treated to a stream of useful knowledge to bring back to their individual companies to help build a case for both developing a new sourcing function as well as investing into existing ones, based on the successes shared by Snavley during her presentation.

Snavley appropriately divided her presentation, titled “Revving Up Your Sourcing Function,” into four “laps”: Building, Developing, Strategy, and Refining. Each “lap” of building PNC’s sourcing function (which was non-existent at the beginning of the process) presented challenges which were overcome by providing business cases, data and metrics, and examples of success from other areas that have led to a highly successful and very unique group of sourcers, who have earned the designation of “in-house agency” partners for various business units.

Leadership

Organizing Your Growing Sourcing Team


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Org effectiveness

When you’re working in an organization where there are more than five recruiters who need sourcing support, it’s probably a good time to expand your research team! Any good sourcer will tell you that they can effectively support 2 – 6 active recruiters on their own. Any more than that and you’re getting stretched pretty thin. I couldn’t agree more!

Here are some ideas to help you determine the best working structure for your sourcing team as it continues to grow and thrive. These ideas are the compilation of consultation with seasoned sourcers who have developed successful sourcing teams within their companies.

Corporate Sourcing, Leadership

Making Hiring Hits Out of Near Sourcing Misses: Running an Internal “Open House”


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open-house

A frequently recurring frustration of a good sourcing recruiter is the ‘laissez-faire’ attitude of many hiring managers. We dedicate ourselves to finding and attracting well-qualified candidates on a timely basis only to receive, in turn, a non-specific “not quite what I‘m looking for” response, or no response at all.

My remedy for this persistent corporate malady is the periodic invitational open house. Every two to three months, I reserve our conference center for half of a day and invite all hiring departments to participate in an in-house job fair. My recruiters and I then invite some of the highly qualified candidates we have sourced and recruited or received via employee referral over the past several months who have yet to be interviewed by any of our managers.

Leadership, The Sourcing Function

Sourcing Leaders – Have We Been Our Own Worst Enemy?


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public_enemy

As background, I spent the last two years leading the global sourcing team for Hewitt Associates so the finger I am pointing is directly at me. As the economy slowed it was hard not to recognize the industry’s deep, brutal cuts to sourcing teams without some feeling of responsibility. I realize that this hasn’t been a great time for corporate recruiting overall, but sourcing went first and seems to be the slowest to recover. I am afraid we have lost scores of very talented people who feel this “niche” maybe a bit to risky for them. Could some of this have been avoided if collectively we were able to tell our story more effectively and had the will to stand up for sourcing when tough decisions had to be made?

I have been thinking about this for quite some time and have shared this perspective with many of you who may be reading this — sourcing has lost its “mojo.” 

Corporate Sourcing, Leadership

Fear Leads to Failure – Building Trust within your Team


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sourcecon-default

– Managers rely on control; leaders inspire trust

My sons and I were watching a Star Wars movie marathon last weekend when Yoda (my favorite character) said something that caught my attention. “Fear is the path to the dark side….”  Now in our world, fear doesn’t lead to the dark side, but it can lead to failure. It inhibits us from taking chances and makes us question our own ability. The moment we have an idea that could be the next big thing or even a minor improvement to an existing process, the next thing we usually think of is “what if people don’t like it?”  Our ability to control our fear allows us to determine our professional and personal success.

Edward Deming, regarded by many as the leading quality guru in the United States, refers to eliminating fear as one of his 14 principles of quality management. Deming states, “Encourage effective two-way communication and other means to drive out fear throughout the organization so that everybody may work effectively and more productively for the company.”  Eliminating fear is crucial to innovation.